Maid Right of North Indianapolis

Serves Westfield, IN

35244

Hired 9 times

6 employees

3 years in business

Not yet available

4.8

This pro accepts payments via Check, Credit card, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Jeremy Krumwied
Completed on 2/15/2023

Introduction

We are a premium cleaning service in Hamilton County and North Indianapolis. We are locally owned and operated so we can stand behind our service. All of our cleaners are employees of Maid Right and certified to come in your home. We use environmentally safe cleaners and Hepa approved vacuums. With Maid Right you can "Clean less" and enjoy your time with less stress.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Square Footage, Bedrooms, Bathrooms are our main pricing factors. We prefer to do in person estimates to help ensure we are 100% accurate on price. With this method we ensure the job is 100% done. Pricing by the hour can lead to a higher bill at the end of the clean or the house not being completed. We prefer to price by the home to ensure your satisfied.

What is your typical process for working with a new customer?

Speak over the phone or text to set up an in person estimate. Do a 20–30-minute walk through to take notes, get a feel for the home, and price it out correctly. On the first clean the cleaners introduce themselves, get to know you, and complete the work. The work is then invoiced for payment. You will receive a text or phone call to follow up from the owners and a survey to ensure we completed it to your expectations.

What education and/or training do you have that relates to your work?

Cleaners have 2-10 years of experience. They are retrained every quarter on topics that have come from surveys, our cleaning 101 online training, and in home training. We have owner follow up on cleans each week to help ensure quality stay up even after months of being with us.

How did you get started doing this type of work?

We spent 20+ years in retail and we wanted to provide a workplace for ourselves and our employees that allows more flexibility, family friendly, and exciting schedule while still paying a great wage. We feel that a clean home environment helps reduce stress, anxiety, and allows you to spend more time on what matters most. We felt that we could provide great things for our customers and our employees.

What types of customers have you worked with?

Residential, business, move in move out, rentals, AirBNB, Property Management.

What advice would you give a customer looking to hire a provider in your area of work?

Look at who makes sure your satisfied. Take the time to see if they are protected (Insured, bonded, background checked). Make sure it not just the price, but the quality you want.

What questions should customers think through before talking to professionals about their project?

-Are you insured, bonded, and background checked? -Do I get a dedicated team? -What is the Guarantee? -What kind of products do you use?